Ship and Delivery Policy
SLM has its cost guarantees to deliver products to all cities across India and states all over India. SLM shall not be liable for delays resulting from incomplete address listings. To ensure the safe delivery of all products. To ensure the safe delivery of all products, the same are double-packed in waterproof and corrugated boxes. All orders are shipped by the best transport/ courier agencies and home delivered within approximately 3-5 working days after dispatch of the shipment.
- To ensure social distancing, we have temporarily suspended the option to Cash-on-Delivery for all orders.
- Delivery Associate will place the order on your doorstep and step back to maintain a 2-meter distance.
Usually, we ship the orders on the same day, orders received till 2:00 PM will be shipped on the same day, orders received after 2:00 PM will be shipped on the next working day. In any case, we will ship your order within 48 hours.
For customers living in Metros and Tier-1 cities, products will get delivered within 5 working days and for the rest of India, they make take up to 7 working days.
Please note our shipping policy as follows:
- However, in some cases, we may take longer, up to 3 working days, to ship the order.
- We Ship on all weekdays (Monday to Saturday), excluding Sunday & Public holidays.
- To ensure that your orders reach you in the fastest time and good condition, we only ship through reputed courier agencies.
- While we strive hard to deliver on time, due to the load with the couriers, estimate a delay of 0-2 days.
- While we shall endeavor to ship all items in your order together, this may not always be possible due to product characteristics or availability.
- If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package, and call our Customer Care No:- +91-8011111169, mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.
- Please note all items will be shipped with an invoice mentioning the price, as per Indian Tax Regulations.
- Since transport/ courier agencies do not deliver to P.O. BOX address, customers are requested to provide full address with Pincode.
In case of any queries, you can contact us at our Customer Support.